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REFUND AND CANCELLATION POLICY

At Quranliveclass.com, we are committed to providing high-quality Qur’an education online. This Refund & Cancellation Policy explains the conditions under which students or parents may cancel classes and request refunds.

1. Free Trial Classes

  • A free trial lesson is offered to all new students before enrollment.

  • Since a trial is provided, we encourage you to make an informed decision before purchasing a paid plan.

2. Student Cancellations

  • Students/parents must inform us at least 12 hours in advance if a class needs to be cancelled.

  • Cancelled classes can be rescheduled depending on teacher availability.

  • Repeated last-minute cancellations or frequent no-shows may result in loss of that session without refund.

3. Teacher/Platform Cancellations

  • If a teacher is unable to conduct a class due to emergencies, illness, or technical issues, the class will be rescheduled at no extra cost.

  • In rare cases where a replacement or reschedule is not possible, the missed session may be credited or refunded.

4. Refund Policy

Refunds may be granted in the following cases:

  • If technical issues on our side prevent classes from being delivered.

  • If you cancel your enrollment before classes begin (full refund).

  • If valid reasons (e.g., medical, relocation) are provided and approved by management.

Refunds will not be granted for:

  • Missed classes due to student absence without notice.

  • Change of mind after classes have started.

  • Internet/device issues on the student’s side.

  • Non-refundable registration or administrative fees (if applicable).

5. Refund Process

  • To request a refund or cancellation, contact us at:
    📧 Email: Info@quranliveclass.com
    📞 WhatsApp/Phone: +91-81235 61122

Please include your name, registered email, payment details, and reason for the request.

  • Approved refunds will be processed within 7–14 business days through the original payment method.

6. Policy Updates

We may update this Refund & Cancellation Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

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